Virgin Media Ireland has announced 120 new jobs will be created at its National Customer Experience Centre at Roxboro in Limerick.
The company is growing its workforce to meet demand for its superfast broadband, TV, phone and mobile services in Ireland. The jobs are being created with partner Sitel and all the new roles will be based at Virgin’s high-tech customer experience centre in Roxboro.
The new positions include customer care specialists handling billing and sales – as well as specialist back office finance roles. Virgin Media also confirmed that alongside bringing more jobs to the mid-west region, they will connect 10,000 more homes and businesses to their superfast broadband.
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“This is a very welcome development for Limerick and it underpins the city's track record as a hub that can deliver strong results for high tech multinational companies like Virgin Media,” Minister for Finance, Michael Noonan T.D., said. “Today’s announcement follows a succession of quality job announcements for Limerick and further demonstrates the city’s proven track record in attracting companies of this nature. Virgin Media has consistently been one of the biggest employers in Limerick and I commend them for this jobs decision and their continuing investments in the Mid-West.”
Virgin Media CEO Tony Hanway added: “This is great news for Limerick and continues our proud history of investment in the Mid-West region. Virgin Media is an exciting place to work and we’re always looking for talented people who enjoy working with customers. Our customers have been telling us they love dealing with our Limerick based team, so we’re thrilled to be growing our Irish-based service capability to ensure we deliver the best possible Virgin customer experience.”
“Digital services are a huge part of our daily lives and Virgin Media is playing a central role in shaping and supporting the digital transformation of Irish society. Over 834,000 homes and businesses connect to Virgin broadband speeds which are at least three times as fast as those available from other providers. It’s great to be growing our presence in Limerick both with these new jobs and the ongoing expansion of Ireland’s only truly high speed broadband network.”
To find out more, head to the Virgin Media Ireland website.